Information Technology

Businesses today are looking for solutions that bring together integration with increased productivity.

Prospects DM has vast experience and strong resources to help any business cater to there IT infrastructure providing services in the following domains:

Networking Solutions

We can design core network infrastructures from the corporate lan, wan, data center, and the cloud. Security controls will overlay all solutions ranging from Unified Communications, Telepresence, Collaboration, Contact Center, Customer Relationship Management Systems(CRM’s), Enterprise Resource Planning (ERP’s).

Information Security

Prospects DM security practices can provide your enterprise with a range of services to integrate Firewall, Intrusion prevention, Policy Compliance, Email Security, Remote Access, Vulnerability Management, Patches, and other security controls your organization must implement.

Enterprise Management

The management of mission critical services of servers, databases, networks, applications, workstations, and storage, we can provide 24/7 help desk monitoring and powerful service level agreements. We follow defined industry implementations and best practices and standards such as ITIL.

Contact Center Infrastructure

Our team understands customer service and can build optimum contact center infrastructure for any business need.  We can custom code any IVR/CTI convergence solution and integrate into any back end CRM, ERP, or any legacy application that your organization might have.

Application Management

Our Application development services can give you the solution you need to provide and exceed your  business requirements. Scalability and design are tailor made to provide a cost effective application that will grow and evolve as your business changes.  Through our application maintenance and management services we can help you address a wide range of platforms and technologies using our offshore service delivery centers.