Prospects DM Marketing Solutions’ retail capabilities range from closing the sale to providing high-quality customer service and support.
We have the know-how to:
Increase sales through up-sell/cross-sell,
Support peak shopping periods, and
Reduce “no fault found” returns.
Most importantly, we understand the importance of supporting the customer and strengthening and extending your brand.
Our multi-channel, multilingual solutions (phone, email, fax, chat, and other web communications) maintain the same expert service offered by in-store employees.
Sector Expertise
Multilingual customer support
Multi-channel customer support
Up-sell/cross-sell products and services
Post sale service and support
Peak shopping season call volumes
Customer management training
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